#scorecards-subview *, #scorecards-subview *::before, #scorecards-subview *::after { box-sizing: border-box; margin: 0; padding: 0; }
  #scorecards-subview { font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif; background: #F5F5F3; color: #1a1a1a; }
  #scorecards-subview .app-shell { max-width: 900px; margin: 0 auto; padding: 1.5rem 1rem 3rem; }

  /* ---- tab nav ---- */
  #scorecards-subview .tab-nav { display: flex; gap: 8px; flex-wrap: wrap; margin-bottom: 1.5rem; padding-bottom: 1rem; border-bottom: 1px solid #e0e0dc; }
  #scorecards-subview .tab-btn { padding: 8px 16px; border-radius: 8px; border: 1px solid #ddd; background: #fff; font-size: 13px; font-weight: 500; color: #666; cursor: pointer; transition: all 0.15s; }
  #scorecards-subview .tab-btn:hover { border-color: #999; color: #333; }
  #scorecards-subview .tab-btn.active { background: #E87722; color: #fff; border-color: #E87722; }
  #scorecards-subview .view { display: none; }
  #scorecards-subview .view.active { display: block; }

  /* ---- shared, identical-everywhere rules ---- */
  #scorecards-subview header h1 { font-size: 22px; font-weight: 600; color: #1a1a1a; margin-bottom: 4px; }
  #scorecards-subview header p { font-size: 14px; color: #666; }
  #scorecards-subview .rep-header { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; margin-bottom: 1.5rem; }
  @media (max-width: 480px) { #scorecards-subview .rep-header { grid-template-columns: 1fr; } }
  #scorecards-subview .field label { display: block; font-size: 12px; font-weight: 500; color: #666; margin-bottom: 5px; text-transform: uppercase; letter-spacing: 0.04em; }
  #scorecards-subview .field input { width: 100%; padding: 9px 12px; border: 1px solid #ddd; border-radius: 8px; font-size: 14px; background: #fff; color: #1a1a1a; outline: none; transition: border-color 0.15s; }
  #scorecards-subview .field input:focus { border-color: #999; }
  #scorecards-subview .section-label { font-size: 11px; font-weight: 700; color: #888; text-transform: uppercase; letter-spacing: 0.07em; padding: 0.5rem 0 0.4rem; border-bottom: 1px solid #e0e0dc; margin-bottom: 12px; margin-top: 1.5rem; }
  #scorecards-subview .feedback-section { display: none; margin-bottom: 1.25rem; }
  #scorecards-subview .feedback-label { font-size: 11px; font-weight: 600; color: #888; text-transform: uppercase; letter-spacing: 0.07em; margin-bottom: 8px; }
  #scorecards-subview .feedback-box { background: #fff; border: 1px solid #e8e8e5; border-radius: 12px; padding: 1.25rem 1.5rem; font-size: 14px; line-height: 1.75; color: #1a1a1a; margin-bottom: 1.25rem; }
  #scorecards-subview .fb-section { margin-bottom: 1.1rem; padding-bottom: 1.1rem; border-bottom: 1px solid #f0f0ee; }
  #scorecards-subview .fb-section:last-child { margin-bottom: 0; padding-bottom: 0; border-bottom: none; }
  #scorecards-subview .fb-title { font-size: 13px; font-weight: 700; color: #1a1a1a; margin-bottom: 4px; }
  #scorecards-subview .fb-text { font-size: 13px; color: #555; line-height: 1.65; }
  #scorecards-subview .comments-label { font-size: 11px; font-weight: 600; color: #888; text-transform: uppercase; letter-spacing: 0.07em; margin-bottom: 8px; margin-top: 1.25rem; display: block; }
  #scorecards-subview .comments-box { width: 100%; min-height: 100px; padding: 10px 14px; border: 1px solid #ddd; border-radius: 10px; font-size: 14px; font-family: inherit; color: #1a1a1a; background: #fff; outline: none; resize: vertical; box-sizing: border-box; line-height: 1.6; margin-bottom: 1rem; }
  #scorecards-subview .comments-box:focus { border-color: #999; }
  #scorecards-subview .comments-print { display: none; }
  #scorecards-subview .print-header { display: none; }
  #scorecards-subview .save-status { display: none; font-size: 12px; color: #16A34A; font-weight: 500; margin: 0.25rem 0 1rem; text-align: center; }

  /* ---- custom confirm modal (native confirm() is blocked in the artifact sandbox) ---- */
  /* Global secondary-btn — matches Hub's .btn style so scorecard buttons
     feel consistent with the rest of the app */
  #scorecards-subview .secondary-btn {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 6px 14px;
    background: var(--bg2, #f5f5f5);
    color: var(--text, #1a1a1a);
    border: 1px solid var(--border2, #ddd);
    border-radius: var(--radius-lg, 8px);
    font-size: 13px;
    font-weight: 500;
    cursor: pointer;
    transition: background .15s, border-color .15s;
  }
  #scorecards-subview .secondary-btn:hover {
    background: var(--bg3, #ebebeb);
    border-color: var(--text3, #999);
  }

  /* SF print element — always hidden on screen, shown only via @media print */
  #scorecards-subview .rp-sf-print { display: none !important; }

  /* Confirm dialog — uses Hub CSS variables and modal-bg pattern for consistency */
  .cc-overlay { position: fixed; inset: 0; background: rgba(0,0,0,.45); display: flex; align-items: center; justify-content: center; z-index: 3000; }
  .cc-modal { background: var(--bg, #fff); border-radius: var(--radius-lg, 12px); padding: 1.5rem; max-width: 360px; width: 90%; box-shadow: 0 8px 32px rgba(0,0,0,.18); border: .5px solid var(--border, #e5e5e5); }
  .cc-modal p { font-size: 14px; color: var(--text, #1a1a1a); line-height: 1.5; margin-bottom: 1.25rem; font-weight: 500; }
  .cc-btn-row { display: flex; gap: 10px; justify-content: flex-end; }
  .cc-btn-row button { padding: .55rem 1.1rem; border-radius: var(--radius-lg, 8px); font-size: 13.5px; font-weight: 500; cursor: pointer; border: 1px solid var(--border2, #d0d0d0); transition: background .15s; }
  .cc-cancel { background: var(--bg2, #f5f5f5); color: var(--text, #1a1a1a); }
  .cc-cancel:hover { background: var(--bg3, #ebebeb); }
  .cc-confirm { background: var(--orange, #E87722); color: #fff; border-color: var(--orange, #E87722); }
  .cc-confirm:hover { opacity: .88; }
  #scorecards-subview .pdf-fallback-note { display: none; font-size: 12px; color: #888; text-align: center; margin: 0.5rem 0 1rem; }

  /* ================= PIPELINE VIEW ================= */
  #scorecards-subview #view-pipeline .container { max-width: 720px; margin: 0 auto; }
  #scorecards-subview #view-pipeline .criterion { background: #fff; border: 1px solid #e8e8e5; border-radius: 12px; padding: 1rem 1.25rem; margin-bottom: 8px; display: flex; align-items: center; justify-content: space-between; gap: 12px; flex-wrap: wrap; }
  #scorecards-subview #view-pipeline .criterion-info { flex: 1; min-width: 160px; }
  #scorecards-subview #view-pipeline .criterion-name { font-size: 14px; font-weight: 500; color: #1a1a1a; }
  #scorecards-subview #view-pipeline .criterion-desc { font-size: 12px; color: #888; margin-top: 2px; line-height: 1.4; }
  #scorecards-subview #view-pipeline .star-row { display: flex; gap: 3px; flex-shrink: 0; }
  #scorecards-subview #view-pipeline .star { font-size: 24px; cursor: pointer; color: #ddd; transition: color 0.1s, transform 0.1s; line-height: 1; user-select: none; }
  #scorecards-subview #view-pipeline .star:hover { transform: scale(1.15); }
  #scorecards-subview #view-pipeline .star.active { color: #F5A623; }
  #scorecards-subview #view-pipeline .summary-bar { display: grid; grid-template-columns: repeat(3, 1fr); gap: 10px; margin: 1.5rem 0 1rem; }
  #scorecards-subview #view-pipeline .metric-card { background: #fff; border: 1px solid #e8e8e5; border-radius: 10px; padding: 0.85rem 1rem; }
  #scorecards-subview #view-pipeline .metric-label { font-size: 11px; color: #888; margin-bottom: 4px; text-transform: uppercase; letter-spacing: 0.04em; }
  #scorecards-subview #view-pipeline .metric-value { font-size: 22px; font-weight: 600; color: #1a1a1a; }
  #scorecards-subview #view-pipeline .btn-row { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; margin-bottom: 1rem; }
  #scorecards-subview #view-pipeline .generate-btn { padding: 0.75rem; background: #E87722; color: #fff; border: none; border-radius: 10px; font-size: 15px; font-weight: 500; cursor: pointer; transition: background 0.15s; }
  #scorecards-subview #view-pipeline .generate-btn:hover { background: #d1691d; }
  #scorecards-subview #view-pipeline .pdf-btn { padding: 0.75rem; background: #fff; color: #1a1a1a; border: 1px solid #ddd; border-radius: 10px; font-size: 15px; font-weight: 500; cursor: pointer; display: none; align-items: center; justify-content: center; gap: 6px; }
  #scorecards-subview #view-pipeline .pdf-btn:hover { background: #f5f5f5; border-color: #999; }
  #scorecards-subview #view-pipeline .pdf-btn.visible { display: flex; }
  #scorecards-subview #view-pipeline .feedback-summary { margin-bottom: 1.25rem; padding-bottom: 1.25rem; border-bottom: 1px solid #e8e8e5; font-style: italic; color: #333; line-height: 1.75; }
  #scorecards-subview #view-pipeline .feedback-item { margin-bottom: 1rem; }
  #scorecards-subview #view-pipeline .feedback-item:last-child { margin-bottom: 0; }
  #scorecards-subview #view-pipeline .feedback-criterion-label { font-size: 13px; font-weight: 600; color: #1a1a1a; margin-bottom: 3px; display: flex; align-items: center; gap: 8px; }
  #scorecards-subview #view-pipeline .score-tag { font-weight: 400; font-size: 11px; padding: 2px 8px; border-radius: 99px; }
  #scorecards-subview #view-pipeline .tag-low { background: #FEE2E2; color: #991B1B; }
  #scorecards-subview #view-pipeline .tag-mid { background: #FEF3C7; color: #92400E; }
  #scorecards-subview #view-pipeline .tag-high { background: #D1FAE5; color: #065F46; }
  #scorecards-subview #view-pipeline .strengths-block { background: #F0FDF4; border: 1px solid #BBF7D0; border-radius: 8px; padding: 0.75rem 1rem; margin-top: 1rem; font-size: 13px; color: #166534; line-height: 1.6; }
  #scorecards-subview #view-pipeline .reset-btn { display: block; margin: 0.5rem auto 2rem; padding: 0.5rem 1.25rem; background: none; border: 1px solid #ddd; border-radius: 8px; font-size: 13px; color: #888; cursor: pointer; }
  #scorecards-subview #view-pipeline .reset-btn:hover { border-color: #999; color: #333; }

  /* ================= MONTHLY VIEW ================= */
  #scorecards-subview #view-monthly .container { max-width: 780px; margin: 0 auto; }
  #scorecards-subview #view-monthly .pto-banner { background: #EFF6FF; border: 1px solid #BFDBFE; border-radius: 10px; padding: 0.85rem 1rem; margin-bottom: 10px; display: flex; align-items: center; gap: 12px; flex-wrap: wrap; }
  #scorecards-subview #view-monthly .pto-banner-text { font-size: 13px; color: #1E40AF; flex: 1; min-width: 180px; }
  #scorecards-subview #view-monthly .pto-banner-text strong { font-weight: 600; }
  #scorecards-subview #view-monthly .pto-inputs { display: flex; gap: 10px; flex-wrap: wrap; }
  #scorecards-subview #view-monthly .pto-field { display: flex; flex-direction: column; gap: 3px; }
  #scorecards-subview #view-monthly .pto-field label { font-size: 11px; color: #3B82F6; font-weight: 500; text-transform: uppercase; letter-spacing: 0.04em; }
  #scorecards-subview #view-monthly .pto-field input { width: 80px; padding: 6px 10px; border: 1px solid #BFDBFE; border-radius: 6px; font-size: 14px; font-weight: 600; background: #fff; color: #1a1a1a; outline: none; }
  #scorecards-subview #view-monthly .pto-field input:focus { border-color: #3B82F6; }
  #scorecards-subview #view-monthly .pto-adjusted { font-size: 12px; color: #2563EB; font-weight: 500; margin-top: 2px; display: none; }
  #scorecards-subview #view-monthly .kpi-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; margin-bottom: 0.5rem; }
  @media (max-width: 480px) { #scorecards-subview #view-monthly .kpi-grid { grid-template-columns: 1fr; } }
  #scorecards-subview #view-monthly .kpi-card { background: #fff; border: 1px solid #e8e8e5; border-radius: 10px; padding: 0.85rem 1rem; }
  #scorecards-subview #view-monthly .kpi-card label { font-size: 12px; font-weight: 500; color: #666; display: block; margin-bottom: 2px; }
  #scorecards-subview #view-monthly .kpi-target { font-size: 11px; color: #aaa; margin-bottom: 6px; }
  #scorecards-subview #view-monthly .kpi-target .adjusted { color: #2563EB; font-weight: 600; }
  #scorecards-subview #view-monthly .kpi-card input { width: 100%; padding: 7px 10px; border: 1px solid #ddd; border-radius: 6px; font-size: 15px; font-weight: 600; background: #fafafa; color: #1a1a1a; outline: none; }
  #scorecards-subview #view-monthly .kpi-card input:focus { border-color: #999; background: #fff; }
  #scorecards-subview #view-monthly .score-input-card { background: #fff; border: 1px solid #e8e8e5; border-radius: 10px; padding: 0.85rem 1rem; }
  #scorecards-subview #view-monthly .score-input-card label { font-size: 12px; font-weight: 500; color: #666; display: block; margin-bottom: 4px; }
  #scorecards-subview #view-monthly .score-hint { font-size: 11px; color: #aaa; margin-bottom: 6px; }
  #scorecards-subview #view-monthly .week-rows { margin-bottom: 6px; }
  #scorecards-subview #view-monthly .week-row { display: flex; align-items: center; gap: 8px; margin-bottom: 6px; }
  #scorecards-subview #view-monthly .week-row input { flex: 1; padding: 7px 10px; border: 1px solid #ddd; border-radius: 6px; font-size: 14px; background: #fafafa; color: #1a1a1a; outline: none; }
  #scorecards-subview #view-monthly .week-row input:focus { border-color: #999; background: #fff; }
  #scorecards-subview #view-monthly .week-label { font-size: 12px; color: #888; min-width: 64px; }
  #scorecards-subview #view-monthly .remove-week { background: none; border: none; color: #ccc; font-size: 18px; cursor: pointer; padding: 0 4px; line-height: 1; }
  #scorecards-subview #view-monthly .remove-week:hover { color: #999; }
  #scorecards-subview #view-monthly .add-week-btn { background: none; border: 1px dashed #ccc; border-radius: 6px; color: #999; font-size: 13px; padding: 5px 12px; cursor: pointer; margin-top: 2px; }
  #scorecards-subview #view-monthly .add-week-btn:hover { border-color: #999; color: #555; }
  #scorecards-subview #view-monthly .generate-btn { width: 100%; padding: 0.75rem; background: #E87722; color: #fff; border: none; border-radius: 10px; font-size: 15px; font-weight: 500; cursor: pointer; margin: 1.5rem 0 1rem; }
  #scorecards-subview #view-monthly .generate-btn:hover { background: #d1691d; }
  #scorecards-subview #view-monthly .results-section { display: none; }
  #scorecards-subview #view-monthly .final-score-card { background: #E87722; color: #fff; border-radius: 14px; padding: 1.5rem; text-align: center; margin-bottom: 1.25rem; }
  #scorecards-subview #view-monthly .final-score-label { font-size: 12px; color: #aaa; text-transform: uppercase; letter-spacing: 0.07em; margin-bottom: 8px; }
  #scorecards-subview #view-monthly .final-score-value { font-size: 56px; font-weight: 700; line-height: 1; }
  #scorecards-subview #view-monthly .final-score-sub { font-size: 14px; color: #aaa; margin-top: 6px; }
  #scorecards-subview #view-monthly .pto-note { font-size: 12px; color: #6B7280; margin-top: 4px; }
  #scorecards-subview #view-monthly .breakdown-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 10px; margin-bottom: 1.25rem; }
  @media (max-width: 500px) { #scorecards-subview #view-monthly .breakdown-grid { grid-template-columns: 1fr; } }
  #scorecards-subview #view-monthly .breakdown-card { background: #fff; border: 1px solid #e8e8e5; border-radius: 10px; padding: 0.85rem 1rem; }
  #scorecards-subview #view-monthly .breakdown-label { font-size: 11px; color: #888; text-transform: uppercase; letter-spacing: 0.04em; margin-bottom: 4px; }
  #scorecards-subview #view-monthly .breakdown-value { font-size: 20px; font-weight: 600; color: #1a1a1a; }
  #scorecards-subview #view-monthly .breakdown-sub { font-size: 11px; color: #aaa; margin-top: 2px; }
  #scorecards-subview #view-monthly .kpi-breakdown { background: #fff; border: 1px solid #e8e8e5; border-radius: 12px; padding: 1rem 1.25rem; margin-bottom: 1.25rem; }
  #scorecards-subview #view-monthly .kpi-breakdown-title { font-size: 12px; font-weight: 600; color: #888; text-transform: uppercase; letter-spacing: 0.05em; margin-bottom: 10px; }
  #scorecards-subview #view-monthly .kpi-row { display: flex; align-items: center; justify-content: space-between; padding: 6px 0; border-bottom: 1px solid #f5f5f3; gap: 8px; flex-wrap: wrap; }
  #scorecards-subview #view-monthly .kpi-row:last-child { border-bottom: none; }
  #scorecards-subview #view-monthly .kpi-row-name { font-size: 13px; color: #555; flex: 1; min-width: 120px; }
  #scorecards-subview #view-monthly .kpi-row-nums { display: flex; align-items: center; gap: 4px; white-space: nowrap; }
  #scorecards-subview #view-monthly .kpi-row-actual { font-size: 13px; font-weight: 600; color: #1a1a1a; }
  #scorecards-subview #view-monthly .kpi-row-target { font-size: 11px; color: #aaa; }
  #scorecards-subview #view-monthly .kpi-row-adjusted { font-size: 11px; color: #2563EB; font-style: italic; }
  #scorecards-subview #view-monthly .kpi-bar-wrap { width: 80px; background: #f0f0ee; border-radius: 99px; height: 6px; overflow: hidden; flex-shrink: 0; }
  #scorecards-subview #view-monthly .kpi-bar { height: 6px; border-radius: 99px; }
  #scorecards-subview #view-monthly .bar-good { background: #34D399; }
  #scorecards-subview #view-monthly .bar-mid { background: #FBBF24; }
  #scorecards-subview #view-monthly .bar-bad { background: #F87171; }
  #scorecards-subview #view-monthly .btn-row { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; margin-bottom: 2rem; }
  #scorecards-subview #view-monthly .save-btn { padding: 0.75rem; background: #fff; color: #1a1a1a; border: 1px solid #ddd; border-radius: 10px; font-size: 14px; font-weight: 500; cursor: pointer; }
  #scorecards-subview #view-monthly .save-btn:hover { background: #f5f5f5; }
  #scorecards-subview #view-monthly .reset-btn { padding: 0.75rem; background: none; color: #888; border: 1px solid #ddd; border-radius: 10px; font-size: 14px; cursor: pointer; }
  #scorecards-subview #view-monthly .reset-btn:hover { border-color: #999; color: #333; }

  /* ================= ROLEPLAY VIEW ================= */
  #scorecards-subview #view-roleplay .container { max-width: 760px; margin: 0 auto; }
  #scorecards-subview #view-roleplay .step-row { background: #fff; border: 1px solid #e8e8e5; border-radius: 10px; padding: 0.7rem 1rem; margin-bottom: 6px; display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
  #scorecards-subview #view-roleplay .step-check { display: flex; align-items: center; gap: 8px; flex: 1; min-width: 160px; cursor: pointer; }
  #scorecards-subview #view-roleplay .step-check input[type=checkbox] { width: 18px; height: 18px; accent-color: #E87722; cursor: pointer; flex-shrink: 0; }
  #scorecards-subview #view-roleplay .step-name { font-size: 14px; color: #1a1a1a; user-select: none; }
  #scorecards-subview #view-roleplay .step-check input:checked + .step-name { text-decoration: line-through; color: #aaa; }
  #scorecards-subview #view-roleplay .indicators { display: flex; gap: 8px; flex-wrap: wrap; }
  #scorecards-subview #view-roleplay .indicator { display: flex; align-items: center; gap: 5px; padding: 3px 10px; border-radius: 99px; font-size: 11px; font-weight: 500; cursor: pointer; border: 1.5px solid transparent; user-select: none; }
  #scorecards-subview #view-roleplay .indicator input[type=checkbox] { width: 13px; height: 13px; cursor: pointer; flex-shrink: 0; }
  #scorecards-subview #view-roleplay .ind-objection { background: #FEE2E2; border-color: #FECACA; color: #991B1B; }
  #scorecards-subview #view-roleplay .ind-objection input { accent-color: #991B1B; }
  #scorecards-subview #view-roleplay .ind-urgency { background: #FEF9C3; border-color: #FDE68A; color: #854D0E; }
  #scorecards-subview #view-roleplay .ind-urgency input { accent-color: #854D0E; }
  #scorecards-subview #view-roleplay .ind-offphone { background: #FFEDD5; border-color: #FED7AA; color: #9A3412; }
  #scorecards-subview #view-roleplay .ind-offphone input { accent-color: #9A3412; }
  #scorecards-subview #view-roleplay .summary-bar { display: grid; grid-template-columns: repeat(4, 1fr); gap: 10px; margin: 1.5rem 0 1rem; }
  @media (max-width: 500px) { #scorecards-subview #view-roleplay .summary-bar { grid-template-columns: repeat(2, 1fr); } }
  #scorecards-subview #view-roleplay .metric-card { background: #fff; border: 1px solid #e8e8e5; border-radius: 10px; padding: 0.85rem 1rem; }
  #scorecards-subview #view-roleplay .metric-label { font-size: 11px; color: #888; margin-bottom: 4px; text-transform: uppercase; letter-spacing: 0.04em; }
  #scorecards-subview #view-roleplay .metric-value { font-size: 22px; font-weight: 600; color: #1a1a1a; }
  #scorecards-subview #view-roleplay .metric-value.red { color: #991B1B; }
  #scorecards-subview #view-roleplay .metric-value.yellow { color: #854D0E; }
  #scorecards-subview #view-roleplay .metric-value.orange { color: #9A3412; }
  #scorecards-subview #view-roleplay .legend { display: flex; gap: 10px; flex-wrap: wrap; margin-bottom: 1.25rem; }
  #scorecards-subview #view-roleplay .legend-item { display: flex; align-items: center; gap: 5px; font-size: 12px; font-weight: 500; }
  #scorecards-subview #view-roleplay .legend-dot { width: 12px; height: 12px; border-radius: 3px; }
  #scorecards-subview #view-roleplay .dot-obj { background: #FCA5A5; }
  #scorecards-subview #view-roleplay .dot-urg { background: #FDE047; }
  #scorecards-subview #view-roleplay .dot-off { background: #FDBA74; }
  #scorecards-subview #view-roleplay .btn-row { display: grid; grid-template-columns: 1fr 1fr 1fr; gap: 10px; margin-bottom: 1rem; }
  #scorecards-subview #view-roleplay .primary-btn { padding: 0.75rem; background: #E87722; color: #fff; border: none; border-radius: 10px; font-size: 14px; font-weight: 500; cursor: pointer; }
  #scorecards-subview #view-roleplay .primary-btn:hover { background: #d1691d; }
  #scorecards-subview #view-roleplay .secondary-btn { padding: 0.75rem; background: #fff; color: #1a1a1a; border: 1px solid #ddd; border-radius: 10px; font-size: 14px; font-weight: 500; cursor: pointer; }
  #scorecards-subview #view-roleplay .secondary-btn:hover { background: #f5f5f5; border-color: #999; }
  #scorecards-subview #view-roleplay .reset-btn { padding: 0.75rem; background: none; color: #888; border: 1px solid #ddd; border-radius: 10px; font-size: 14px; cursor: pointer; }
  #scorecards-subview #view-roleplay .reset-btn:hover { border-color: #999; color: #333; }
  #scorecards-subview #view-roleplay .fb-section-title { font-size: 13px; font-weight: 700; color: #1a1a1a; margin-bottom: 4px; display: flex; align-items: center; gap: 8px; }
  #scorecards-subview #view-roleplay .fb-badge { font-size: 11px; font-weight: 500; padding: 2px 8px; border-radius: 99px; }
  #scorecards-subview #view-roleplay .badge-full { background: #D1FAE5; color: #065F46; }
  #scorecards-subview #view-roleplay .badge-partial { background: #FEF3C7; color: #92400E; }
  #scorecards-subview #view-roleplay .badge-poor { background: #FEE2E2; color: #991B1B; }
  #scorecards-subview #view-roleplay .flag-feedback { margin-top: 0.6rem; }
  #scorecards-subview #view-roleplay .flag-item { display: flex; gap: 8px; align-items: flex-start; margin-bottom: 5px; font-size: 13px; color: #555; line-height: 1.55; }
  #scorecards-subview #view-roleplay .flag-dot { width: 10px; height: 10px; border-radius: 2px; flex-shrink: 0; margin-top: 4px; }
  #scorecards-subview #view-roleplay .flag-dot.obj { background: #FCA5A5; }
  #scorecards-subview #view-roleplay .flag-dot.urg { background: #FDE047; }
  #scorecards-subview #view-roleplay .flag-dot.off { background: #FDBA74; }
  #scorecards-subview #view-roleplay .transcript-panel { background: #fff; border: 1px solid #e8e8e5; border-radius: 12px; padding: 1rem 1.1rem; margin-bottom: 1.25rem; }
  #scorecards-subview #view-roleplay .transcript-header { margin-bottom: 8px; }
  #scorecards-subview #view-roleplay .transcript-title { font-size: 13px; font-weight: 600; color: #1a1a1a; }
  #scorecards-subview #view-roleplay .transcript-optional { font-weight: 400; color: #aaa; }
  #scorecards-subview #view-roleplay .transcript-hint { display: block; font-size: 12px; color: #888; margin-top: 3px; line-height: 1.5; }
  #scorecards-subview #view-roleplay .transcript-drop { position: relative; }
  #scorecards-subview #view-roleplay .transcript-drop.dragover textarea { border-color: #E87722; background: #fafafa; }
  #scorecards-subview #view-roleplay #rp-transcriptText { width: 100%; min-height: 110px; padding: 10px 12px; border: 1px dashed #ddd; border-radius: 10px; font-size: 13px; font-family: inherit; color: #1a1a1a; background: #fcfcfb; outline: none; resize: vertical; box-sizing: border-box; line-height: 1.55; transition: border-color 0.15s, background 0.15s; }
  #scorecards-subview #view-roleplay #rp-transcriptText:focus { border-color: #999; border-style: solid; background: #fff; }
  #scorecards-subview #view-roleplay .transcript-actions { display: flex; align-items: center; gap: 12px; margin-top: 10px; flex-wrap: wrap; }
  #scorecards-subview #view-roleplay .transcript-actions .secondary-btn { padding: 0.55rem 1rem; font-size: 13px; }
  #scorecards-subview #view-roleplay .transcript-status { font-size: 12px; color: #888; }
  #scorecards-subview #view-roleplay .transcript-status.ok { color: #16A34A; font-weight: 500; }
  #scorecards-subview #view-roleplay .transcript-status.err { color: #991B1B; font-weight: 500; }

  /* ================= TRENDS VIEW ================= */
  #scorecards-subview #view-trends .container { max-width: 900px; margin: 0 auto; }
  #scorecards-subview #view-trends .rep-select-row { display: flex; align-items: center; gap: 12px; margin-bottom: 1.5rem; flex-wrap: wrap; }
  #scorecards-subview #view-trends .rep-select-row label { font-size: 12px; font-weight: 500; color: #666; text-transform: uppercase; letter-spacing: 0.04em; }
  #scorecards-subview #view-trends select#td-repSelect { padding: 9px 14px; border: 1px solid #ddd; border-radius: 8px; font-size: 14px; background: #fff; color: #1a1a1a; outline: none; min-width: 220px; }
  #scorecards-subview #view-trends select#td-repSelect:focus { border-color: #999; }
  #scorecards-subview #view-trends .refresh-btn { padding: 8px 14px; background: #fff; color: #666; border: 1px solid #ddd; border-radius: 8px; font-size: 13px; cursor: pointer; }
  #scorecards-subview #view-trends .refresh-btn:hover { border-color: #999; color: #333; }
  #scorecards-subview #view-trends .empty-state { background: #fff; border: 1px solid #e8e8e5; border-radius: 12px; padding: 2.5rem 1.5rem; text-align: center; color: #888; font-size: 14px; line-height: 1.7; }
  #scorecards-subview #view-trends .empty-state strong { color: #555; }
  #scorecards-subview #view-trends .summary-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 10px; margin-bottom: 1.5rem; }
  @media (max-width: 560px) { #scorecards-subview #view-trends .summary-grid { grid-template-columns: 1fr; } }
  #scorecards-subview #view-trends .summary-card { background: #fff; border: 1px solid #e8e8e5; border-radius: 12px; padding: 1rem 1.25rem; }
  #scorecards-subview #view-trends .summary-label { font-size: 11px; color: #888; text-transform: uppercase; letter-spacing: 0.05em; margin-bottom: 6px; }
  #scorecards-subview #view-trends .summary-value-row { display: flex; align-items: baseline; gap: 8px; }
  #scorecards-subview #view-trends .summary-value { font-size: 28px; font-weight: 700; color: #1a1a1a; }
  #scorecards-subview #view-trends .summary-sub { font-size: 12px; color: #aaa; }
  #scorecards-subview #view-trends .trend-tag { font-size: 12px; font-weight: 600; padding: 2px 8px; border-radius: 99px; }
  #scorecards-subview #view-trends .trend-up { background: #D1FAE5; color: #065F46; }
  #scorecards-subview #view-trends .trend-down { background: #FEE2E2; color: #991B1B; }
  #scorecards-subview #view-trends .trend-flat { background: #F0F0EE; color: #888; }
  #scorecards-subview #view-trends .chart-card { background: #fff; border: 1px solid #e8e8e5; border-radius: 12px; padding: 1.1rem 1.25rem 0.75rem; margin-bottom: 14px; }
  #scorecards-subview #view-trends .chart-title { font-size: 13px; font-weight: 600; color: #444; margin-bottom: 10px; }
  #scorecards-subview #view-trends .chart-wrap { position: relative; height: 220px; }
  #scorecards-subview #view-trends .no-data-note { font-size: 12px; color: #aaa; text-align: center; padding: 1.5rem 0; }
  #scorecards-subview #view-trends .history-table { width: 100%; border-collapse: collapse; font-size: 13px; }
  #scorecards-subview #view-trends .history-table th { text-align: left; font-size: 11px; color: #888; text-transform: uppercase; letter-spacing: 0.04em; font-weight: 600; padding: 6px 8px; border-bottom: 1px solid #e8e8e5; }
  #scorecards-subview #view-trends .history-table td { padding: 7px 8px; border-bottom: 1px solid #f5f5f3; color: #333; }
  #scorecards-subview #view-trends .history-table tr:last-child td { border-bottom: none; }
  #scorecards-subview #view-trends .flag-cell { font-size: 12px; color: #888; }

  @media print {
    #scorecards-subview { background: #fff; padding: 0; }
    #scorecards-subview .no-print { display: none !important; }
    #scorecards-subview .print-header { display: block !important; font-size: 12px; color: #888; margin-bottom: 1rem; border-bottom: 1px solid #ddd; padding-bottom: 0.5rem; }
    #scorecards-subview .field input { border: none; padding: 0; font-size: 15px; font-weight: 600; }
    #scorecards-subview .comments-box { display: none !important; }
    #scorecards-subview .comments-print { display: block !important; background: #fff; border: 1px solid #e8e8e5; border-radius: 10px; padding: 1rem 1.25rem; font-size: 13px; color: #444; line-height: 1.7; white-space: pre-wrap; margin-bottom: 1rem; }
    #scorecards-subview .tab-nav { display: none !important; }
    #scorecards-subview .view { display: none !important; }
    #scorecards-subview .view.active { display: block !important; }
    #scorecards-subview #view-pipeline .criterion, #scorecards-subview #view-roleplay .step-row { border-radius: 0; border-left: none; border-right: none; border-top: none; }
    #scorecards-subview #view-pipeline .star { color: #ddd !important; }
    #scorecards-subview #view-pipeline .star.active { color: #F5A623 !important; -webkit-print-color-adjust: exact; print-color-adjust: exact; }
    #scorecards-subview #view-pipeline .tag-low { background: #FEE2E2 !important; color: #991B1B !important; -webkit-print-color-adjust: exact; print-color-adjust: exact; }
    #scorecards-subview #view-pipeline .tag-mid { background: #FEF3C7 !important; color: #92400E !important; -webkit-print-color-adjust: exact; print-color-adjust: exact; }
    #scorecards-subview #view-pipeline .tag-high { background: #D1FAE5 !important; color: #065F46 !important; -webkit-print-color-adjust: exact; print-color-adjust: exact; }
    #scorecards-subview #view-pipeline .strengths-block { background: #F0FDF4 !important; -webkit-print-color-adjust: exact; print-color-adjust: exact; }
    #scorecards-subview #view-monthly .final-score-card, #scorecards-subview #view-monthly .bar-good, #scorecards-subview #view-monthly .bar-mid, #scorecards-subview #view-monthly .bar-bad, #scorecards-subview #view-monthly .pto-banner { -webkit-print-color-adjust: exact; print-color-adjust: exact; }
    #scorecards-subview #view-roleplay .ind-objection, #scorecards-subview #view-roleplay .ind-urgency, #scorecards-subview #view-roleplay .ind-offphone { -webkit-print-color-adjust: exact; print-color-adjust: exact; }
    #scorecards-subview #view-roleplay .badge-full, #scorecards-subview #view-roleplay .badge-partial, #scorecards-subview #view-roleplay .badge-poor, #scorecards-subview #view-roleplay .flag-dot { -webkit-print-color-adjust: exact; print-color-adjust: exact; }
    @page { margin: 1.5cm 2cm; }
    /* SF link — show the print element, hide the interactive wrapper */
    #scorecards-subview .rp-sf-print { display: block !important; }
    #scorecards-subview #rp-sf-wrapper { display: none !important; }
  }